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REMINDER: Here's what’s open, closed in Hamilton over the holidays

All City of Hamilton administrative offices will be closed from Dec. 25 to Jan. 1 and will reopen on Jan. 2, 2025
FlamboroughToday Staff
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NEWS RELEASE
CITY OF HAMILTON
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All City of Hamilton administrative offices will be closed from Dec. 25 to Jan. 1 and will reopen on Jan. 2, 2025.

For emergencies involving roads, water mains, sewer systems, and safety issues, please call 905-546-CITY (2489).

For a list of city services and facilities available over the holidays, please see the summary below or visit www.hamilton.ca/HolidayClosures.

Accessible Transportation Services (ATS)

The ATS Customer Service office is open weekdays from 8:30 a.m. to 4:30 p.m., except on statutory holidays. It will be closed on Dec. 25, 26 and Jan. 1.

DARTS will operate weekday service on Dec. 24 and 31, Saturday service on Dec. 26, and holiday service hours on Dec. 25 and Jan. 1. All subscription trips on DARTS, except for dialysis trips, are cancelled for Dec. 25, 26 and Jan. 1. If passengers need to travel on these days, they must make a reservation in advance. 

Full details on accessible transit are available at www.hamilton.ca/home-neighbourhood/hsr/accessible-transit.

Animal Services

  • The City of Hamilton Animal Services office and shelter at 247 Dartnall Road will be closed on Dec. 25, 26, and Jan. 1. The office counter and shelter will be open from Dec. 27 to Dec. 31.
  • Please call dispatch at 905-546-CITY (2489) for animal-related emergencies, including during the closure.
  • For found animals at the shelter, please attend 247 Dartnall Road during open hours.

Gage Park Tropical Greenhouse        

The Tropical Greenhouse at Gage Park hours are as follows:

  • Tuesday, Dec.24 – 10 a.m. to 2 p.m.
  • Wednesday, Dec. 25 – Closed
  • Thursday, Dece. 26 – Closed
  • Friday, Dec. 27 to Monday, Dec. 30 – 9 a.m. to 5 p.m.
  • Tuesday, Dec.31 – 10 a.m. to 2 p.m.
  • Wednesday, Jan. 1 – Closed
  • Thursday, Jan. 2 – 9 a.m. to 5 p.m.

Green Bin, Recycling, Garbage and Bulk Garbage

  • There will be no green bin, recycling, garbage, or bulk garbage pick-up on Dec. 25 or Jan. 1.
  • During the weeks of Dec. 23 and Dec.30, waste collection is only moved by one day if your collection day falls on Wednesday, Thursday, or Friday. There are no additional changes to the waste collection schedule due to Boxing Day on Dec. 26.
  • Natural Christmas trees will be collected the first and second full weeks of January (Jan. 6 to 17) on your regular collection day. Remove all decorations, stands and bags. Limit of five (5) trees.  
  • All items must be at the curb by 7 a.m.
  • Bulk garbage phone bookings will be closed from Dec. 21 to Jan. 1, and resume Jan. 2 at 8:30 a.m. There will be no bulk garbage pick-up from Dec. 23 to Jan. 4. Bulk garbage collection resumes the week of Jan. 6 for Wednesday, Thursday, and Friday collection.
  • Community Recycling Centres will close at 3 p.m. on Dec. 24 and 31. Sites are closed on Dec. 25 and Jan. 1. Sites are open regular hours on Dec. 23, and Dec. 26 to 30 from 8 a.m. to 6 p.m.

Hamilton Civic Museums

  • All Hamilton Civic Museums are closed on Mondays, as well as Dec. 25, 26, and Jan. 1. Fieldcote Memorial Park & Museum is closed on Sundays.
  • The Hamilton Children’s Museum and Griffin House remain closed for renovations.

Hamilton Farmers’ Market

The Hamilton Farmers’ Market hours are as follows:

  • Monday, Dec. 23 – 9 a.m. to 5 p.m.
  • Tuesday, Dec. 24 – 9 a.m. to 4 p.m.
  • Wednesday, Dec. 25 – Closed
  • Thursday, Dec. 26 – Closed
  • Friday, Dec. 27 – 9 a.m. to 5 p.m.
  • Saturday, Dec.28 – 8 a.m. to 5 p.m.
  • Sunday, Dec. 29 – Closed
  • Monday, Dec. 30 – Closed
  • Tuesday, Dec. 31 – Closed
  • Wednesday, Jan. 1 – Closed
  • Thursday, Jan. 2 – 9 a.m. to 5 p.m.

Hamilton Public Library  

  • All HPL branches are closed on Dec. 22, 25, 26, 29, and Jan. 1. Branches will be open with modified holiday service hours from Dec. 24 to 31; visit www.hpl.ca for more information.
  • Bookmobile service is off the road, and Extended Access and Study Hall services are unavailable.
  • Our Virtual Branch is open at www.hpl.ca.

Housing Services

  • The Housing Services office at 350 King Street East is closed from Dec. 25 to Jan. 2.

HSR

HSR’s Customer Service Centre at 36 Hunter Street East is closed on Dec. 25, 26, and Jan. 1. For assistance, please call 905-546-CITY (2489). Phone service is available seven days a week, including holidays, from 7:30 a.m. to 8 p.m.

  • Wednesday, Dec. 25, 2024 – Christmas Day: Special holiday schedule. Visit www.hamilton.ca/HSRHoliday for details.
  • Thursday, Dec. 26, 2024 – Boxing Day: The following routes will operate on a Saturday service schedule: 1, 2, 16, 21, 25, 26, 41, and 43. All other routes that normally run on Sundays will operate on a Sunday service schedule, except for Route 51 University, which will not operate on Dec. 26.
  • Tuesday, Dec.31, 2024 – New Year’s Eve: Regular weekday schedule with free service after 6 p.m. Transit is a safe way for people to enjoy festivities, as the last buses will depart Frank A. Cooke Terminal at 1:20 a.m. on Jan. 1, 2025.  
  • Wednesday, Jan. 1, 2025 – New Year’s Day: Sunday schedule ending at 10 p.m. Trans-Cab service will follow the HSR Sunday service schedule.

HSR’s new service schedules take effect on Sunday, Dec. 29. Please visit www.hamilton.ca/BusNews for more information. 

Licensing and By-Law Services

  • The City of Hamilton Licensing counter at City Hall, 1st Floor will be closed beginning Dec. 25, and will reopen on Jan. 2.
  • The Licensing counter at 330 Wentworth Street will be closed beginning Dec. 24 and will reopening Jan. 6.
  • Phone services for Licensing and By-law Services will be unavailable from Dec. 25 to Jan. 1, reopening on Jan. 2.
  • If you have a matter that requires immediate attention, such as vital services or a health and safety concern, please call the City’s Customer Contact Centre at 905-546-CITY (2489).

Municipal Service Centres

  • All Municipal Service Centres will be closed on Dec. 25 and will reopen Jan.2 at 8:30 a.m. The City of Hamilton offers five convenient ways to pay your property taxes. Learn about the payment options at www.hamilton.ca/PayYourPropertyTax.   

Ontario Works

  • The Ontario Works Program, including the Special Supports Program, will be closed on Dec. 25, and will reopen on Jan. 2, at 8:30 a.m.
  • The Ontario Works Program phone line 905-546-4800 and Special Supports phone line 905-546-2590 will resume on Jan. 2 at 8:30 a.m.

Parking and Enforcement

  • Hamilton Municipal Parking System offices are no longer open to in-person services. Remote services (i.e. permits, disputes, etc.) will be closed on Dec. 25 and will reopen on Jan. 2 at 8:30 a.m.
  • There will be no regular parking enforcement service on Dec. 25, Dec. 26, and Jan. 1.
  • Parking enforcement staff will be on the road the following days and times, with no overnight enforcement:
    • Dec. 24 and 31 until 5 p.m.
    • Dec. 27, 28 and 29 from 6:45 a.m. to 10 p.m.
    • Dec. 30 from 6:45 a.m. to 10 p.m.
  • Proactive enforcement may occur for special events and areas of interest.

Public Health Services

  • Call 905-546-CITY (2489) to report the following:
    • Suspected reportable diseases, outbreaks, and food poisoning.
    • Environmental spills, fires, or other events that may be a health hazard or safety issue.
    • Potential animal exposure to rabies.
    • Safe Water Program issues that may be health hazards (also visit www.hamilton.ca/safewater).
  • Dental Services:
    • Closed from Dec.25 to Jan. 1, reopening on Jan. 2 at 8:30 a.m. at all locations.
    • The Dental Health Bus is permanently closed.
    • For more information on accessing treatment for dental emergencies, including hours of operation, visit Emergency Dental Services | City of Hamilton
  • The Van Needle Syringe Program:
    • Modified daytime shift on Dec. 24 from 12p.m. to 4 p.m.
    • Closed on Dec. 25 and 26, resuming operations on Dec. 27. 
    • Modified hours on Dec. 31 from 12 p.m. to 4p.m. 
    • Closed on Jan. 1, resuming regular operations on Jan. 2.
    • For more information, visit www.hamilton.ca/Van.
  • The Public Health Vaccine Records line, 905-540-5250, will be closed on Dec. 25 and reopen on Jan. 2. Visit www.hamilton.ca/VaccineReporting for alternate options to report routine vaccines.

Recreation

Traffic Violations

  • The Provincial Offences Administration Office at 50 Main Street East will be closed on Dec 25 and will reopen on Jan. 2 at 8:30 a.m. Online payments can be made anytime at www.hamilton.ca/pay-your-ticket. Any outstanding fine that has suspended your driver’s licence can be paid in full at Service Ontario.

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