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LETTER: Always carry paper copy backups of digital documents

'Time and time again digital has failed at the airport and my clients have been able to check in manually,' says reader
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Flamborough resident Marianne Vogel submitted the following letter in response to the global technology outage that disrupted banking and travel systems last week.

As a travel professional I always insist my clients take a paper copy of all their documents along …time and time again digital has failed at the airport and my clients have been able to check in manually because they had the paperwork.

New and improved always seems to go awry lately so I always have back up cash and paperwork with me no matter what … I think some things are getting ahead of themselves before they're properly tested!

Marianne Vogel
Greensville, ON

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